homebet8 Platform Privacy Notice

This page describes what we collect when you use homebet8 and how we keep that data protected. We collect personal information only to operate your account, process deposits and withdrawals, verify your identity, and comply with applicable law. We do not sell your data to third parties, nor do we use it for marketing without your consent.

Our servers may sit outside your jurisdiction; data transfers are encrypted using SSL. We employ industry-standard security practices to prevent unauthorised access. If you have questions about how we handle your information, contact our support team via in-app messaging or email.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What We Collect on homebet8

Account Registration Data

When you create a homebet8 account, we collect your email address, username, password (encrypted), and phone number. We use this information to authenticate your login, send account notifications, and contact you if we detect suspicious activity. We do not share your email or phone number with third parties unless required by law.

Identity Verification (KYC)

Before your first withdrawal on homebet8, we require Know Your Customer (KYC) verification. You submit a valid ID (passport, national ID, or driving licence) and proof of payment method ownership (bank statement, wallet screenshot). We store these documents encrypted on our servers. We use this data solely to verify your identity and comply with anti-money-laundering regulations. Once verified, your KYC status remains active for future withdrawals unless we detect account irregularities.

Data Retention on homebet8

We retain your account data for as long as your homebet8 account is active, plus seven years after closure for regulatory compliance. KYC documents are retained for the same period. You may request data deletion after account closure, subject to legal holds.

Payment Information

When you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction details: amount, timestamp, payment method, and recipient account. We do not store your full payment credentials (e.g., full card numbers or wallet passwords). Payment processors handle credential encryption. We use transaction data to reconcile deposits, process withdrawals, and detect fraud.

Gameplay and Betting Data

We record every bet you place on homebet8—slot spins, live-dealer hands, sportsbook wagers covering Liga 1, Piala AFF, and other markets. We log bet amounts, outcomes, settlement times, and your account balance before and after each bet. This data is used to settle bets, audit game fairness, and investigate disputes. We retain gameplay logs for at least two years.

Device and Connection Data

We collect your IP address, device type (Android, iOS, desktop), browser version, and connection speed. We use this data to detect fraud, prevent account takeover, and optimise streaming quality for live-dealer tables. We do not use this data to track your location outside the homebet8 platform.

Cookies: We use session cookies to keep you logged in and functional cookies to remember your preferences (e.g., streaming quality). We do not use tracking cookies or third-party analytics cookies. You can disable cookies in your browser settings, but some homebet8 features may not work.

How We Use Your Data on homebet8

We use your data for the following purposes:

Account operation: Login authentication, password reset, account recovery.
Payment processing: Deposit and withdrawal reconciliation, fraud detection, compliance with payment processor requirements.
Regulatory compliance: KYC verification, anti-money-laundering checks, reporting to authorities if required by law.
Game settlement: Recording bets, calculating outcomes, crediting or debiting your account balance.
Security: Detecting account takeover, preventing bonus abuse, investigating disputes.
Customer support: Responding to your inquiries, troubleshooting technical issues, escalating complaints.

Third-Party Processors

We share your data with the following third parties only as necessary:

Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet. We share transaction details to process deposits and withdrawals.
Game providers: Slot game studios and live-dealer studios. We share your account ID and bet data so they can settle games and audit fairness.
Compliance vendors: Third-party KYC and anti-money-laundering services. We share your ID and proof of payment to verify your identity.
Cloud infrastructure providers: Our servers may be hosted by third-party data centres. We encrypt all data in transit and at rest.

We do not sell your personal data to advertisers, data brokers, or marketing firms. We do not use your data to build profiles for targeted advertising outside homebet8.

Your Rights on homebet8

You have the right to:

Access: Request a copy of all data we hold about you. Contact our support team with your account ID.
Correction: Update your email, phone number, or other account details via your account settings.
Deletion: Request deletion of your account and associated data after closure, subject to legal retention requirements.
Opt-out: Disable non-essential cookies and opt out of promotional emails via your account preferences.

Data Security on homebet8

We employ SSL encryption for all data in transit. Passwords are hashed using industry-standard algorithms and never stored in plain text. We use optional two-factor authentication (2FA) via email or SMS to protect your account. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing.

If we detect a data breach affecting homebet8 accounts, we will notify affected users via email and in-app notification within a reasonable timeframe. We will also report the breach to relevant authorities if required by law.

International Data Transfers

Our servers may be located outside Indonesia. When you use homebet8 from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be transferred to and processed in other countries. We ensure all transfers are encrypted and comply with applicable data-protection laws. By using homebet8, you consent to these international transfers.

Policy Changes

We may update this privacy notice from time to time. We will notify you of material changes via email or in-app notification. Your continued use of homebet8 after such notification constitutes acceptance of the updated policy.

Contact homebet8

If you have questions about our privacy practices or wish to exercise your rights, contact homebet8 support via in-app messaging or email. We will respond to your request within a reasonable timeframe. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.